Joyce Miller

Caprese supports individuals and organisations in building their capacities to implement change in an evolving environment.

I design and facilitate interventions for management teams to support organisational change and leadership development. I am a certified facilitator of LEGO Serious Play, an innovative “real time” strategy- and team-building tool. We work closely with companies to design and run interventions to develop high-performance teams; help individuals develop insights regarding the impact of their styles and preferences on the team; and spark innovation.

Additionally, I do executive coaching on 360° performance assessment tools (PROFILOR, PMI’s Competency Model, Denison, Leadership 360°), MRG’s Personal Directions, Myers-Briggs Type Indicator (MBTI), and the Belbin Self Perception Inventory.

Within the realm of development cooperation, I create management tools and carry out capacity-building programmes with institutions, industrialists, and consultants in developing countries (e.g. Indonesia, Vietnam, Thailand, India, Sri Lanka , Turkey) to equip them with a systematic approach to reduce production cost and improve product quality while simultaneously reducing impacts on the environment and enhancing worker health & safety.

As co-founder of a Swiss-based NGO, I created a project funded by international agencies to establish "learning networks" to engage the business community in sustainable development.

While at IMD, I launched an "action learning" partnership of 10 European companies to integrate environmental aspects into daily business practice.

PRIMARY COMPETENCIES

Design and implementation of training or other types of interventions

Executive (1:1) coaching and team-building

OTHER COMPETENCIES

Leadership development, Organisational development, 360° performance evaluation and debriefing, Facilitation and moderation, Training-of-trainers to reduce environmental impact and improve working conditions in developing countries

Of Canadian heritage, I have lived, studied, and worked in Sweden, Germany, France, Netherlands, and now Switzerland since 1992.